Courses are expected to be paid in full by online transaction through the booking system available on the Teach Me website.
If you have booked verbally, via the telephone, or by any other method other than the online booking system, and intend to pay on the day by card or cash, your booking is considered binding as if you had booked online. Payment is expected to be made, and the contract honoured.
If you are unable to attend a course that has been booked either online or by telephone, Teach Me will offer one of the following options:
- No refund policy on courses that have been booked as above.
- The option to book the same course on another date where this course is being run.
- To book a different course of the same or higher value.
- To book a date mutually agreeable to Teach Me and the customer where two or more people are able to attend on a date/time convenient to both parties.
- To permit the person who has purchased the course to transfer the course to another named person.
- To accept a voucher for the value of the course booked, which can be transferred to friends or family to use.
Vouchers do not expire and can be exchanged for all courses or workshops. Any balances are non-refundable but can be used against another course in the future.
We do not operate a refund policy as we limit the number of students per course, have invested in equipment and tools for the courses, and, in some cases, have secured an external tutor whose costs need to be covered.
Missed Classes and Non-Attendance:
- If you are unable to attend a day/evening course, please provide 24 hours’ notice or more where possible.
- Teach Me will contact anyone who has not attended a weekly class for three weeks or more without any prior notice or a valid reason for non-attendance.
- Each weekly class student is permitted to not attend for up to four weeks of classes, which includes sickness or holidays. Surgery or other personal circumstances should be discussed privately with Teach Me.
- Emergencies – Please call as soon as you are able to inform us that you are unable to attend.
Teach Me reserves the right to cancel classes due to illness or emergencies. Please ensure we have your contact details, as notice of any changes, closures, or holidays will be notified to students as soon as possible by email or telephone.
Teach Me reserves the right to charge for any missed classes.
Safety:
All students attending all courses/classes must:
- Be aware of health and safety within the studio.
- Notify us of any allergies or medical conditions to ensure necessary action is taken for your safety.
Safety and protective wear is available for all students. Please do not operate any machinery if you have not been shown how to use it or are unsure in any way, as Teach Me staff will not be held responsible.